I am committed to protecting and respecting your privacy.
This policy explains how, when, and why I collect personal information about you, how I use it, the conditions under which I may disclose it to others, and how I keep it secure.
I may change this policy from time to time so please check my website occasionally to ensure that you’re happy with any changes. By using my website, you’re agreeing to be bound by this policy.
Questions regarding this policy and my privacy practices should be sent by email to [email protected]
How I collect information about you
I collect information about you whenever you:
- Visit my website
- Visit my social media channels
- Contact me through my website, social media channels, email, post or phone
- Comment or engage with my social media channels
- Sign up for my newsletter or other marketing material
- Where possible I will gain explicit consent to collect this information. Visiting my website, contacting me, and visiting or engaging with my social media channels will imply consent and I will provide notification that we are collecting information about you where possible, for example through the use of a cookie banner.
Types of information collected about you
The personal information I collect can include:
Visiting my website
- IP address
- Computer demographics (browser, screen size, operating system, make, technology)
- Search terms used to find my website and used on my website
- The website or service that referred you to my website
- Location (country, city)
- Language settings of your web browser
- Advertising you clicked on that brought you to my website
- Demographics determined by my analytics partners including age, gender, interests
- Pages you visit on my website
- Time you spend on my website
- Your use of my website
Interacting on social media
Social media platforms are owned and operated by the respective platform and will have their own privacy policies associated with that platform. I may collect the following information from platforms that I engage with:
- Social media handle
- Engagement (for example likes and comments)
- Contact address
- Email address
- Phone number
- Social media handles
- Enquiry details
- Contact address
- Email address
- Phone number
- Social media handles
- Demographics (e.g. age, gender, location, interests)
Categories of Data Subject
- Website visitors
How I use your information
I may use your information to provide the following services:
How long do I keep your information
I review my retention periods for personal information on a regular basis. I may be legally required to hold some types of information to fulfil my statutory obligations.
I will hold your personal information on my systems for as long as is necessary for the relevant activity.
Who has access to your information?
I will not sell your information to third parties. I will not share your information with third parties for marketing purposes other than the marketing of my own products and services.
I may use nominated third parties working on behalf of myself for the purpose of providing services to you. This may include marketing controlled by and about myself.
Third party service providers working on my behalf
I may pass your information to our third party service providers or subcontractors for the purposes of completing tasks and providing services to you on my behalf. However, when I use third party service providers, I disclose only the information that is necessary to deliver the service. Please be reassured that I will not release your information to third parties beyond this unless you have requested me to do so, or I am required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Primary third party providers
I use the following third party providers as part of supplying you with goods and services. They may collect data about you on my behalf and I may share your data with them.
- Tsohost – website hosting
- Google – communication and website analytics
I will not directly contact you for marketing purposes by email, phone, text message or social media unless you have given prior consent.
When using social media I may contact you publicly (for example by replying or commenting) but will ask for consent before sending you a direct message unless you have direct messaged me.
When you provide me with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, or visit our website, I imply that you consent to me collecting it and using it for that specific reason only.
If I ask for your personal information for a secondary reason, like marketing, I will ask you directly for your explicit consent.
If you wish to withdraw consent, including withdrawing from marketing communication, then this can be done by contacting me at [email protected]
Accessing and updating your information
The accuracy of your information is important to me. If the data I hold about you is inaccurate or if you wish to make a Subject Access Request you can contact me by emailing [email protected]
Transferring your information outside of Europe
As part of the services offered to you, and the third parties I use to provide these services, the information which you provide to me may be transferred outside of Europe. Modern websites use content delivery networks and distributed hosting to ensure that all customers are given the best website experience. My third party providers are global organisations and host data on servers located across the world.
The security of your personal information is important to me. When you browse my website or enter sensitive information, I encrypt the transmission of that information using secure socket layer technology (SSL).
I follow generally accepted standards to protect the personal information submitted to me, both during transmission and once I receive it. If you have any questions about security on my website you can contact me at [email protected]
In accordance with the EU Cookie Directive, I now provide information about how I use these cookies. Where possible, I also provide the means to control whether these cookies are stored. Note that the mechanism used to control cookie usage has to use a cookie to remember your preference.
Cookies created and used by Google Analytics
Information on cookies created and used by Google Analytics can be found on the Google Analytics website:
Your web browser can control how and when cookies are created and for what purpose. Settings are web browser specific and further information on how you can configure your web browser can be found on the About Cookies website or by reading your web browser help and tutorial guides.
Links to other websites
I may embed content from third party websites into my own website. An example of this could be a YouTube video embedded in a blog post. Third party embedded content may set cookies on your computer or collect personal information about you. These services will have their own respective privacy policies, methods of gaining consent and ways of controlling cookies. Third party embedded content may include:
You can contact me by writing to the address below:
Data Protection Officer
125 Montreal Avenue